My account has not yet been approved - What should I do?

At Hapi, we make sure our users' info and assets are safe and secure.

When someone joins our app, we have to check their application to make sure everything is good to go and this is in compliance with regulations in our industry.

Usually, the process is quick, but sometimes we need more information or papers from the new member. This might take some time, between 1-10 business days.

We're sorry if this causes any inconvenience, and we appreciate your patience. If you have any questions, please don't hesitate to reach out to us through the app's chat or email at