How do I withdraw?

To make a withdrawal from your Hapi account:

  • 1.

    Go to banking in your app

  • 2.

    Select transfer to your bank

  • 3.

    Follow the steps according to your country:

¡Important!

It is important for you to consider:

  • For transfers to Chile, you must use a 11-digit SWIFT code.

  • For transfers within the US, you must use the ABA routing number

  • At the moment we cannot send money to accounts that are not banks, such as Nequi, PayPal, Global66, Wise, etc.

  • At the moment we do not have withdrawals in cryptocurrencies to external wallets.

All withdrawals need to be made from settled funds. After you sell an asset, the transaction has a two-day trading settlement period to be completed, and thus for you to have the availability of the funds. On the third day after the transaction, you will see the funds reflected in your purchasing power and you will be able to withdraw them.

It is important that you check with your bank that you can receive money from abroad so the operation won’t bounce. Also, make sure to check with your bank if any fees or charges for receiving money from the US may apply. Finally, make sure that you are requesting a withdrawal to an account belonging to the same account holder as the Hapi account (by regulation we can’t send funds from a user to a third party).

Here you can find the fees and minimums associated with withdrawals at Hapi for each country:

Still have questions about withdrawals? Write to us at contacto@imhapi.app, we are here to help you!